Information Services for Debt Collection and B2C
Normal procedure for debt-collecting agencies is to send several reminders to the debtors before resorting legal action. All over Europe studies show that failing to pay bills and debt is an ever-increasing problem. Postal reminders are not always efficient, and the result is a growing need to use other methods to contact debtors.
The cost of calling manually from a call center is estimated to be 25-30 NOK (approximately 3 Euros) for each call. In most cases UMS Information Services is a great substitute for letters by sending an automated telephone reminder. Using the system to send automated calls will reduce the cost dramatically compared to the expensive methods of sending letters or manual calls.
UMS Group Alert System optimizes the debt collection process
- Reduces the cost by using automated phone calls instead of expensive letters or even more expensive manual phone calls.
- Experiences show that individuals find it embarrassing talking to people about such matters.
- Only those who wish to be contacted will be called manually.
